Greenville, SC Utility Setup Guide

Everything you need to connect electricity, water, gas, internet, and trash service at your new Greenville address — with provider details, how-to steps, and honest lead times.

At a glance

Greenville Utility Quick Reference

Last reviewed: May 2026. Provider availability, phone numbers, and processes change. Always verify directly with each provider before your move-in date.

Utility Main Provider Phone Online Signup Typical Lead Time
Electric Duke Energy 1-800-777-9898 Yes — 24/7 online 1–3 business days
Water / Sewer Greenville Water (city)
Varies (county)		 (864) 241-6000 Limited — call recommended 1–2 business days
Natural Gas Piedmont Natural Gas 1-800-752-7504 Yes — online portal 1–3 business days
Internet AT&T Fiber, Spectrum, others Varies by provider Yes — all major providers 5–14 days (schedule first!)
Trash / Recycling City or County (address-dependent) (864) 232-CITY (city) Registration varies Start of next pickup cycle

Electric Service

Last reviewed May 2026 — verify details with your provider

Who serves this area: Many Greenville city and county addresses are served by Duke Energy. Some areas — particularly rural or fringe county locations — may fall under Blue Ridge Electric Co-op. Confirm your specific address on the Duke Energy website before signing up, as service boundaries can vary.

How to Start Service

  • Online: duke-energy.com (fastest option)
  • Phone: 1-800-777-9898
  • Available 24/7 online; phone hours vary
  • If transferring from another Duke Energy address, note your previous account number

What to Have Ready

  • Full service address
  • Government-issued photo ID
  • Social Security Number
  • Move-in date
  • Payment method (for deposit, if required)
  • Previous Duke Energy account # (if applicable)

Typical Lead Time

1–3 business days for new connections. Same-day connection may be available for an additional fee. Schedule your start date for 1 day before move-in.

Deposit Notes

Duke Energy may require a security deposit if you have no credit history with them. Deposits are refunded after 12 months of on-time payments. If you have a good credit score, the deposit is often waived.

Blue Ridge Electric Co-op: If you're moving to areas like Travelers Rest, Marietta, or northern Greenville County, you may be served by Blue Ridge Electric Co-op instead of Duke Energy. Call them at (864) 877-3000 or visit blueridge.coop to check your address. When in doubt, check both providers.

Water & Sewer

Last reviewed May 2026 — verify details with your provider

Who serves this area: Water and sewer service depends heavily on your specific address.

🏙️ City of Greenville addresses: Served by Greenville Water, one of the largest water utilities in South Carolina. Contact them at (864) 241-6000 or greenvillewater.com.
Unincorporated County addresses: May be served by Greenville Water, a municipal water district, or a private well depending on location. Contact Greenville County Public Works at (864) 467-7000 to confirm your specific address before calling anyone else.

How to Start Service

  • Call Greenville Water: (864) 241-6000 — phone is the most reliable option
  • Online portal may be available at greenvillewater.com — check current site for availability
  • In-person: Greenville Water office — call ahead to confirm current hours

What to Have Ready

  • Full service address
  • Photo ID
  • Social Security Number
  • Lease or deed documentation
  • Move-in date
  • Deposit payment (typically required for new accounts)

Typical Lead Time

1–2 business days for most new connections. Contact them at least 2 business days before your move-in date to ensure service is active when you arrive.

Combined Billing

Water and sewer charges typically appear on the same bill. Greenville Water handles both. Trash pickup may also appear on this bill for city addresses — confirm when you call.

⚠️ Renters: In some cases your landlord may keep water service in their name and bill you separately. Confirm with your landlord before applying for a new account to avoid duplicate accounts or service interruptions.

Natural Gas

Last reviewed May 2026 — verify details with your provider

Who serves this area: Piedmont Natural Gas is the primary natural gas provider for much of Greenville city and county, but not all areas are served and not all homes have a gas connection. Verify your specific address at piedmontng.com before signing up.

How to Start Service

  • Online: piedmontng.com (Start/Stop/Transfer service)
  • Phone: 1-800-752-7504
  • Transfer service if you're moving from another Piedmont address

What to Have Ready

  • Service address
  • Photo ID
  • Social Security Number
  • Move-in date
  • Existing Piedmont account # (if transferring)

Typical Lead Time

1–3 business days. If the gas meter has been off for more than a few months, a technician visit may be required, which can add 1–2 days. Schedule early in the week to avoid weekend delays.

Do You Need Gas?

Gas is commonly used for: water heaters, furnaces, stoves/ranges, dryers, and fireplaces. If you're not sure whether your home has gas appliances, check the lease or ask your landlord.

No gas connection at your address? Many Greenville homes — especially in newer developments — are fully electric. If your home doesn't have a gas meter, you won't need to set this up. Confirm with your landlord or the seller.

Internet & Cable

Last reviewed May 2026 — availability changes; always verify at your address

Who serves this area: Multiple providers serve the Greenville market, but availability varies significantly by neighborhood and building type. The providers below are commonly available in the area — always check your specific address on each provider's website before ordering.

AT&T Fiber (check address for fiber availability) Spectrum (cable — broad coverage) Brightspeed (select areas) T-Mobile Home Internet (many areas) Starlink (rural county)

How to Start Service

  • Check availability at your address first — not all providers reach all streets
  • Order online or call each provider's new customer line
  • Schedule your installation appointment immediately — slots fill up fast
  • T-Mobile/Starlink are self-install and ship equipment by mail

What to Have Ready

  • Service address
  • Move-in date (for installation scheduling)
  • Payment method
  • ID (some providers require for credit check)
  • Knowledge of who owns the property (for MDUs)

Typical Lead Time

5–14 days for wired installation (AT&T Fiber, Spectrum). Self-install options like T-Mobile can be active within 3–5 days of equipment arrival. Schedule internet first — it has the longest lead time of any utility.

Speed Recommendations

  • 1–2 people: 100–300 Mbps
  • Small family: 300–500 Mbps
  • Work from home / streaming: 500 Mbps–1 Gbps
  • AT&T Fiber offers symmetrical speeds (same upload as download)
⚠️ Apartment or condo residents: Some buildings have exclusive contracts with a single provider. Check with your property manager before signing up — you may not be able to choose freely.

Trash & Recycling

Last reviewed May 2026 — contact city/county to confirm your pickup details

Who serves this area: Trash and recycling pickup is determined by whether your address is inside Greenville city limits or in unincorporated Greenville County.

City of Greenville: Curbside trash and recycling pickup is included in city services. Contact City of Greenville Public Works at (864) 232-2489 to register your new address and find your scheduled pickup day. Confirm the number is current when you call.
Greenville County: County residents may have curbside pickup or may need to use drop-off sites depending on their area. Contact Greenville County Solid Waste at (864) 467-4917 to confirm services available at your address.

How to Start Service

  • City: Call or visit the City of Greenville Public Works to register your new address
  • County: Contact Greenville County Solid Waste to confirm your pickup status
  • New construction: May require a separate rollout cart request

Recycling Info

  • City uses single-stream recycling (all recyclables in one bin)
  • Accepted: paper, cardboard, plastic #1–#7, glass, metal cans
  • Not accepted: plastic bags, Styrofoam, electronics
  • County recycling centers available for county residents

Typical Lead Time

Service begins at your next scheduled pickup day after registration. Register as soon as you move in to avoid missing a cycle. Carts are typically delivered within 5–7 business days if needed.

Bulky Item Pickup

City residents can schedule bulky item pickup (furniture, appliances) by calling Public Works. County residents may need to haul to a drop-off site. Schedule well in advance — slots are limited.

Find your pickup day: The City of Greenville has an online address lookup tool to find your trash and recycling pickup schedule. Search "Greenville SC trash pickup schedule" or ask a Public Works representative for the current link when you register.

Ready to Track Everything?

Use our interactive 14-day checklist to make sure every utility and move-in task gets done on time.

Open Move-In Checklist →